Privacy policy
1. Controller
The data controller is ZENTARA CAPITAL INVESTMENT GROUP, S.L. (tax ID B75789719), registered office C/ Manuel Tovar, 42, 2.ª planta, 28034 Madrid, España. Privacy contact: gestion@zentaracapitalgroup.com. Data protection officer, if appointed: Not appointed unless legally required.
2. Data collected
Through the contact form we may collect name, email, subject, message and any information voluntarily included. The website may also process technical data required for security and operation, such as IP address and server logs. Please do not send sensitive or unnecessary personal data through the form.
3. Purposes and lawful bases
Contact details are used to respond to enquiries, proposals to buy or sell loans or portfolios, and collaboration requests. The lawful basis is the consent expressed by sending the form, or pre-contractual steps requested by the sender where appropriate (GDPR Articles 6(1)(a) and 6(1)(b)). Essential security and fraud-prevention processing may rely on legitimate interests (Article 6(1)(f)), following the relevant balancing assessment.
4. Recipients and processors
Data may be accessed by authorised staff and service providers strictly needed to operate the site and communications, under appropriate processing agreements where required. Hosting provider: IONOS. No data is sold. Disclosures may occur when legally required.
5. International transfers
Transfers outside the EEA and relevant safeguards, if any: No international transfers identified in the basic setup; subject to verification of providers.. If external email, analytics, CDN or other providers are introduced, this section must be reviewed before deployment.
6. Retention
Enquiries are retained for the time needed to handle the request and any applicable limitation or legal retention period. Internal reference period (months, if adopted): 12. Security logs are retained for a proportionate period consistent with security needs.
7. Rights
You may request access, rectification, erasure, restriction, portability (where applicable) or object to processing, and withdraw consent without affecting previous lawful processing, by contacting the privacy address above. You may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Cookies and security
The site may use strictly necessary technical cookies. Non-essential cookies or third-party analytics/embeds require a specific cookie policy and a valid consent mechanism where legally required. Reasonable organisational and technical security measures are applied; no online transmission is completely risk-free.
9. Updates
This notice may be updated when processing activities or providers change. Last revision: 26/10/2026.